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The Craft Cubby &
Creative Applique

PO Box 112
Grantville, Victoria
Australia 3984
Phone (03) 5678 1176
Fax (03) 5678 1196

 

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Privacy Policy

Rosscraft Creations Pty Ltd
Trading as - The Craft Cubby & Creative Appliqué
PO Box 112 Grantville Victoria Australia 3984 www.craftcubby.com.au
(ABN 54093081595) ("The Craft Cubby")

We recognize the importance of protecting the privacy of all information provided by our clients and users. Our commitment to enhance our relationship with our clients and users of our website necessitates the collection of personal information that is vital to this effort. Our Privacy Policy has been created with a fundamental respect for our client’s and user’s right to privacy. The following information describe the policies and procedures for the collection, use and dissemination of personally identifiable information about our clients and users.

CREDIT CARD INFORMATION

At no time does Rosscraft Creations Pty Ltd hold or store your credit details once an order has been processed, Periodical payment products that require the storage of credit card data is done so with the greatest care, all other details are stored within our safe records for a period of 7 years or in accordance to the relevant Australian Taxation laws.

E-NEWS

Within this site we hold several mailing lists relevant to different locations around Australia and the world, these lists are solely used to market products from our site to our customers with all SPAM international guidelines taken into account. Rosscraft Creations Pty Ltd only markets outside products if we feel they are relevant to the products and services we generally promote within the site and only ever send mail to you holding our name and information.

ONLINE ORDERING SYSTEM

The personal information collected through the online ordering process also is visible to our partner security company 'Mal's e-commerce Limited' with their company privacy details available to view at http://www.mals-e.com/privacy.php

INFORMATION COLLECTION
Rosscraft Creations Pty Ltd obtains personally identifiable information only if we believe the information is relevant to our relationship with a client or to assist us in creating a relationship with a user. We obtain personally identifiable information about clients or users, directly from that client or user, primarily in the course of providing them with products, information and services. Rosscraft Creations Pty Ltd only obtains personal information from www.craftcubby.com.au and its customers who leave their details personally.

USE OF PERSONAL INFORMATION
We use personally identifiable information only in a manner consistent with this Privacy Policy. Personally identifiable information is available only to our employees, agents and contractors who have a business reason to have access to such information. Rosscraft Creations Pty Ltd uses personally identifiable information to respond to our clients or users and to make decisions about the goods and services that we or our business partners provide or hope to provide to our clients or users. Rosscraft Creations Pty Ltd may be required to disclose personally identifiable information by law or compulsory legal process.

Under no circumstances will we sell or provide your individual personal information to any third party or company.

SECURITY
Rosscraft Creations Pty Ltd uses reasonable administrative, technical, personnel, and physical measures to safeguard personally identifiable information in its possession against loss, theft, and unauthorized use, disclosure or modification. Any information that we store about you is protected from unauthorized access through the use of multiple firewalls, secure passwords and sign in processes.

ACCESS, CORRECTION AND DELETION
Whenever possible, Rosscraft Creations Pty Ltd shall permit clients and users, the right to see the personally identifiable information that Rosscraft Creations Pty Ltd has collected from them, in order for them to correct any information that may be incorrect and / or to instruct it to delete the information from its files.

COMPLIANCE
Rosscraft Creations Pty Ltd shall take all appropriate steps to ensure compliance with this Privacy Policy. If for whatever reason, you feel that we have not lived up to our Privacy Policy or if you have any questions about this Privacy Policy, the practices of this web site or your dealings with Rosscraft Creations Pty Ltd, please email us at: info@craftcubby.com.au. We shall endeavour to respond to your email within 14 business days.

GENERAL
Rosscraft Creations Pty Ltd is not responsible for the content or the privacy polices of websites to which it may provide links or the websites of its advertisers.

We reserve the right, at any time, to modify this Privacy Policy, in order to reflect changes in the law, self-regulatory initiatives and technology.

If you require further information as to privacy in Australia and your rights to privacy, please go to www.privacy.gov.au.

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